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Practice Management

Mrs Caron Tremaine-Tucker (f)

The Practice Manager is responsible for the efficient administration of the Practice. Our aim is to provide expert and friendly personal health care for you and your family. Your suggestions and ideas are always welcome either in person or over the telephone to the Practice Manager or via the suggestions box in reception.

Administration

Mrs Lynn Clements (f)
Mrs Lynn Clements is also a Phlebotomist, although you may also find her doing administrative and Reception tasks.
Miss Laura Head (f)

Laura is our prescribing clerk. If you have any prescription queries please contact her.

**Please note we do not take prescription requests over the telephone**

Mr Ben Gumbleton (m)

Apprentice

As a training practice, we pride ourselves on helping people develop a career within the health profession.

Reception

All our staff have received professional training and their job is to keep both the doctors and the patients happy. They deal with enquiries from all directions, accept repeat prescriptions, answer the telephone and make appointments for you to see the doctor or nurse, often all at the same time! They have a difficult job, so please be patient. Our receptionists are there to help you; we do ask them sometimes to enquire from you the nature of your problems in order that you may be given the most appropriate help. Anything you tell them will be treated in absolute confidence. We do understand that you may only wish to divulge your concern to the doctor, and on such occasions a simple statement such as "it’s a personal matter" will put an end to further enquiries.
Mrs Susan Norris (f)

Mrs Susan Norris is our Reception Supervisor, if you need to discuss any reception issues please contact her.

Miss Chantelle Walton (f)

Chantelle is our Assistant Reception Supervisor, if you have any problems with reception she can help.

Mrs Maxine Orme (f)
Mrs Orme, is also a Phlebotomist and you will on occasion see her when having bloods taken.
Mrs Rosemary Drewitt (f)
Mrs Rosemary Drewitt is also a Health care Assistant and her HCA role will increase, so you may start to see her less on reception.
Miss Zoe Shute (f)

Zoe is our medical receptionist and is able to deal with all reception duties/problems with professionalism and efficiency.

Secretaries

Mrs Janet Turner (f)

The secretaries are very important to the smooth running of the practice and deal with many referrals and queries daily. If you have a query regarding your referral please contact the secretary.

 
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